Our members

AccorHotels joined ITP having previously worked on the development of HWMI and HCMI. When they took over FRHI Hotels & Resorts who were also ITP members they were determined to continue the relationship.


Manager Name
“At AccorHotels we are acting for Positive Hospitality because millions of guests and thousands of communities trust us, because every hotel is a planet, and because every action matters. Wherever we might be, we strive to open up new horizons and invite the world to join us in better preparing for the future. Whether it is about fighting food waste, promoting agroforestry or furthering the energy transition, our ‘test and learn’ approach and new intelligent tools help us progress faster towards our objectives.”

Arnaud Herrmann, Sustainable Development Director, AccorHotels

AccorHotels and Responsible Business


AccorHotels is going through a deep strategic and cultural transformation which encompasses the Group’s commitments to corporate social responsibility, ensuring that people and the planet are respected.

As a leader, AccorHotels believes in inspiring and encouraging as many as possible to follow its lead – employees, customers, partners and local communities – to ensure positive outcomes and reduce its environmental impact. AccorHotels’ commitments focus on two major points: achieving zero food waste while promoting healthy, sustainable food, and achieving carbon neutrality in all our building projects. Planet 21 Acting Here!, the Group’s new 2020 sustainable development strategy, brings together all of our commitments and projects related to these initiatives. With the help of our 250,000 employees around the world, this program has one great ambition: to drive the change towards positive hospitality wherever we are.

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Our members